Process documentation

In the field of sustainable development and the fight against poverty, knowledge management is a fundamental issue for learning and innovation. To compensate for the absence of a living memory in the optimal management of health projects and programs and to avoid reproducing mistakes made during implementation, it is imperative to make the most of the knowledge gained from both positive and negative experiences in order to draw benefits. The capitalization approach, which is almost absent in the design of action plans, is the only alternative that program managers have. It allows them to take ownership of the approach, methods and processes that have made it possible to achieve the objectives assigned to the health programs.